AUSTRALIA
*Standard shipping - order will be shipped within 3 business days by standard post
*Express shipping - order will be shipped by Express Post ASAP - either same business day if order placed before 8am or next business day.
You will receive a confirmation email once your order has been shipped with a tracking number that you can use to track your parcel on-line.
If you are not at the address provided to receive the delivery you will get a calling card and you may be able to request redelivery or you may have to collect at a designated pick up point.
Alternatively you can request for the parcel to be left in a safe place - at the last stage of checkout enter your Authority To Leave location in the blank box called "Note to Seller (Optional)".
Example: "Please leave in mailbox if not home", "Please leave under carport if not home"
Please select a spot out of the weather and also not visible to passers-by
I highly recommend this option if you do have a safe location so you aren't delayed by having to go and pick up your parcel if you are not home.
Delivery times guideline for metro areas;
Adelaide - 1 - 3 days
Melbourne - 2 - 4 days
Sydney - 2 - 5 days
Brisbane - 3 - 10 days
Darwin - 4 to 10 days
Perth - 4 to 10 days
Hobart - 4 to 10 days
Canberra - 4 to 10 days
Outside of metro areas/country areas your parcel may be delivered by Australia Post
INTERNATIONAL SHIPPING
Nzuri Organics can send your overseas parcel to almost any country in the world.
International shipping is by airmail and tracking information is provided.
Express post is also available for selected countries and this option including cost will be shown on checkout.
Transit time & cost estimates for normal airmail are provided below but please note the exact cost will be calculated on checkout.
Estimates for 4 jars x 100ml OR 2 jars x 250ml (Actual charges calculated once you check out)
New Zealand $30 (6-14 business days)
Oceania $30 (6-18 business days)
Europe $35 (12-24 business days)
North America $35 (10-20 business days)
South America $40 (12-24 business days)
Central America $40 (12-24 business days)
Caribbean $40 (12-24 business days)
Africa $50 (12-24 business days)
Asia $50 (12-24 business days)
Rest of the World $40 (12-24 business days)
IF YOUR COUNTRY IS NOT LISTED PLEASE CONTACT ME
Return Policy
As all Nzuri Organics products are handmade to order, returns are not accepted unless your item arrives damaged. Please do not hesitate to contact us via the contact form with any issue you may have and we promise to do what we can to make it right! Your satisfaction is always our #1 priority.
Please note that Nzuri Organics is not responsible for any customs fees for international shipments. Any customs fees, taxes, tariffs, duties, etc. that may be incurred at the time of delivery would be at the discretion of your country's tax regulations and are payable by the buyer.
For any additional information refer to your local customs agency. Returns will not be accepted due to customs fees.
*Standard shipping - order will be shipped within 3 business days by standard post
*Express shipping - order will be shipped by Express Post ASAP - either same business day if order placed before 8am or next business day.
You will receive a confirmation email once your order has been shipped with a tracking number that you can use to track your parcel on-line.
If you are not at the address provided to receive the delivery you will get a calling card and you may be able to request redelivery or you may have to collect at a designated pick up point.
Alternatively you can request for the parcel to be left in a safe place - at the last stage of checkout enter your Authority To Leave location in the blank box called "Note to Seller (Optional)".
Example: "Please leave in mailbox if not home", "Please leave under carport if not home"
Please select a spot out of the weather and also not visible to passers-by
I highly recommend this option if you do have a safe location so you aren't delayed by having to go and pick up your parcel if you are not home.
Delivery times guideline for metro areas;
Adelaide - 1 - 3 days
Melbourne - 2 - 4 days
Sydney - 2 - 5 days
Brisbane - 3 - 10 days
Darwin - 4 to 10 days
Perth - 4 to 10 days
Hobart - 4 to 10 days
Canberra - 4 to 10 days
Outside of metro areas/country areas your parcel may be delivered by Australia Post
INTERNATIONAL SHIPPING
Nzuri Organics can send your overseas parcel to almost any country in the world.
International shipping is by airmail and tracking information is provided.
Express post is also available for selected countries and this option including cost will be shown on checkout.
Transit time & cost estimates for normal airmail are provided below but please note the exact cost will be calculated on checkout.
Estimates for 4 jars x 100ml OR 2 jars x 250ml (Actual charges calculated once you check out)
New Zealand $30 (6-14 business days)
Oceania $30 (6-18 business days)
Europe $35 (12-24 business days)
North America $35 (10-20 business days)
South America $40 (12-24 business days)
Central America $40 (12-24 business days)
Caribbean $40 (12-24 business days)
Africa $50 (12-24 business days)
Asia $50 (12-24 business days)
Rest of the World $40 (12-24 business days)
IF YOUR COUNTRY IS NOT LISTED PLEASE CONTACT ME
Return Policy
As all Nzuri Organics products are handmade to order, returns are not accepted unless your item arrives damaged. Please do not hesitate to contact us via the contact form with any issue you may have and we promise to do what we can to make it right! Your satisfaction is always our #1 priority.
Please note that Nzuri Organics is not responsible for any customs fees for international shipments. Any customs fees, taxes, tariffs, duties, etc. that may be incurred at the time of delivery would be at the discretion of your country's tax regulations and are payable by the buyer.
For any additional information refer to your local customs agency. Returns will not be accepted due to customs fees.
